Privacy Policy

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS PLATFORM

1. These Terms

The terms of use below ("Terms of Use") apply to your access to and use of any websites owned and/or operated by Tourise (“we” or “us”).

2. By using our Platform you accept the Terms of Use

By using our Platform, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use our Platform.

3. You must be at least 18 years old to use our Platform

You may not use our Platform or register for an account on our Platform or use our services if you are under 18 years of age (a "Minor"). If you will be using the Platform on behalf of a Minor, you agree to these Terms of Use on behalf of that Minor and you represent that you have the authority to do so. If you do not have such authority you must not use our Platform.

4. There are other terms that may apply to you

These Terms of Use refer to the following additional terms, which also apply to your use of our Platform:

Privacy Policy: Sets out the terms on which we process your personal data.

Cookie Policy: Contains information about the cookies on our Platform.

Third-Party Terms & Conditions: You may be subject to third-party terms when using integrated services or linked platforms.

5. We may make changes

We may amend these Terms of Use from time to time. Every time you use our Platform, please check these terms to ensure you understand the terms that apply at that time. Continued use constitutes acceptance of changes.

6. We may suspend or withdraw our Platform

Our Platform is generally free to use, though some services may have fees which will be clearly disclosed. We may suspend or withdraw the Platform for business or operational reasons and will aim to give reasonable notice.

7. Your Online Account

You may maintain one active account. Sharing login information or registering with incorrect data may result in account deactivation. Always treat passwords and security information confidentially.

8. How you may use material on our Platform

All intellectual property rights in our Platform are owned or licensed by us. You may only use content for personal, non-commercial purposes. Unauthorized reproduction or commercial use is prohibited.

9. Notifications on Promotions and Newsletters

Tourise and its affiliated platforms may send you updates. You may unsubscribe at any time via approved channels.

10. Do not rely on information on this Platform

The content is for general information only and should not be considered professional advice. While we strive for accuracy, we make no guarantees that the content is always up to date or accurate.

11. We are not responsible for websites we link to

Links to third-party sites are provided for convenience and do not imply endorsement. We are not responsible for the content or performance of third-party websites.

12. User-generated content is not approved by us

Materials uploaded by users (e.g., on social media) do not reflect our views. We do not verify such content and disclaim responsibility for it.

13. Uploading contributions

By uploading content to our Platform, you grant us a non-exclusive, royalty-free license to use it. You are responsible for ensuring it meets all applicable standards and laws.

14. We are not responsible for viruses and you must not introduce them

You must not misuse our Platform by introducing malware or attempting unauthorized access. Such actions may be reported to authorities and result in immediate termination of access.

15. Rules about linking to our Platform

You may link to our homepage fairly and legally but may not suggest endorsement. Framing or linking beyond the homepage without consent is not permitted. We reserve the right to revoke linking permissions.

16. Disclaimer

Use of our Platform is at your own risk. We disclaim all warranties to the extent permitted by law and are not responsible for any loss or damage from use of our Platform or participation in any promoted activity or event.

17. General

These Terms of Use and any disputes arising from them are governed by the laws of the Kingdom of Saudi Arabia. If any term is found invalid, the remainder shall remain in full force and effect.

Case Process Journey (Formatted Summary)

• Users submit cases via approved channels.

• Information is collected and logged in a visitor profile.

• Case confirmation is sent via SMS or email.

• Resolution is delivered based on priority.

• Closure is confirmed via follow-up communication.

• Feedback is collected through a survey.